Called 2 days ago trying to get a bounce house for Easter party for my son and his friends. Didn’t get through and we left a voice message. They called back in about an hour. Told them what we were looking for and scheduled the time for setup without any problem. They got here right on time this morning to set up the bounce house in my backyard (on the grass). It was very clean and they sanitize it after setup. After the party, they were on time to retrieve the bounce house in the evening and clean up any debris. Very satisfying hassle-free service.