Santa Clara Jumpers has been in the party and event rental industry for over 14 years. We know how unpredictable Mother Nature can be and we wouldn’t expect you to pay for her unpredictability! Because of this, our weather policy is one that our customers have been satisfied with since we first started this business. If there is a chance of rain on your event day, we’ll mark the day as a raining day, giving you the opportunity to postpone, cancel or have the inflatable deliver.

We prefer that you wait until the day of the event to withdraw as the weather often improves as the day progresses, we understand that if you need to cancel your party due to the weather, you must make that decision no later than 5 pm the previous day.

You can give us a call any time to cancel your reservation, we’ll refund your full payment or deposit minus a $35 processing fee.
If you are looking to postpone your event a writing notification must be emailed to [email protected] at least 5 days previously to the even date.
Your child’s safety is our main concern. We reserve the right to cancel due to heavy rain or high winds (Over 15 MPH).
If you have already submitted a deposit or full payment, the deposit will be applied toward a future event (Valid for 90 days after the day of cancelation). Please note to be able to reschedule your order with the same party rentals, we’ll need to check availability for your future day.

If the sky is overcast or there is light rain (drizzle, sprinkle) and the wind is not higher that (15 MPH), we can still safety set up our bounce houses Inflatables.
However, if you choose to proceed with the party and have your inflatable delivered on a rainy day, due to the high cost of maintenance, there will be an additional charge of $50 to $100 (Depending on the size of the inflatables) for serving on rainy days.
This fee can be pay over the phone or cash only upon delivery. If by the end of the day, there was no rain, and the inflatable is completely dry at the time that gets pick up. We’ll notify you withing the next 3 business day if you qualify for refund.
Once you accept the equipment, payment is due upon delivery and the equipment is under your responsibility.
We recommend not turning off the blower at any time during rainy use until our driver comes back to pick up the equipment.
An inflatable attraction can still operate under the rain and a passing shower does nothing more than wet the unit. If that happens, DO NOT DEFLATE THE UNIT!!! Simply wait for the storm to pass, wipe down the unit with a towel, and continue with the fun! While that is our Inflatable rain policy, it is always important that you exercise caution when operating an inflatable and should always air on the side of caution and deflate the unit if you have any doubt about what to do, If there is high wind (15 MPH) and up turn off the inflatable.
Remember safety first!